Not for the people who don't wear masks, their fear of the election infection is real :(
I've been a loyal client for years. Therefore, I felt comfortable asking the elderly store operator lady, at the Oneida Street location, if she could kindly share one of her discount coupons since I left my community mailer copy at home. I pointed out that it is the same coupon as the large one posted in her store's window just 5 feet away. She responded with a confused face, looked at the window, said she neither had any idea of such coupons nor what I was talking about. I then asked if the Country Life Vitamin C 's shelf-displayed-price was her best price available. Her response was "yes", however, she recommended I instead buy my vitamins from Amazon Prime. She believe they were cheaper there. I thought, "how interesting". Hence I checked the internet to find that Amazon does offer the product, but better yet, so does a company named Pure Formula and the company has 61,635 reviews, with a 4.6 star rating. I give the senior lady 1 star for client relations and 5 stars for recommending me to review other suppliers. In a year of Covid-19, one would not guess that B-Alive has little need for our local community's business. In all fairness, the lady could be suffering from early dementia symptoms. It is strange that she would not be aware of the 1000s, if not hundred of 1000s, of B-Alive coupons printed over the years. Nonetheless, if her cognitive skills are failing and she can't read her coupons, then I understand, I wish her the best, and this post would have no merit.
I love this store!! The service is friendly, knowledgeable, and really professional. It's really comforting to see a mask mandate and rule when entering the store. Makes my experience better because I feel safer. I see other google reviews complaining about having to wear a mask. Stop complaining, wear a mask. If you don't want too or can't, get curbside. Customer service is really hard especially during a pandemic where people are putting themselves at risk to provide you a service. Be kind, wear a mask, and don't be rude to people doing their job or for putting up a safety boundary. Thanks, B Alive staff for your service and safety measures.
Beware, health hazard. I have witnessed customers and employees not abiding by the mask mandate. They are not even encouraging customers to wear masks anymore. Profits are more important than community and employee health to these owners apparently. You can even see them kowtowing to the anti-mask crowd in these reviews. There are plenty of places to get my supplements. Good bye.
Love to support local businesses especially during the pandemic but one of the clerks was chatting with another customer & started a rant about her views on the virus which was out of place especially in a store catering to customers who believe in these products to help. The young gentleman clerk was super kind - all of your employees should be like him.
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